A new law that favors airlines.
You can learn a lot about a rejection letter.
Travelers lured by phishing scams. / Usability on the Regulation Room website.
Car rental taxes.
Too many guests in a hotel room. / Ticket costs.
Contract lost in translation.
How anonymous hotel reviews get outed. / TSA new rules.
Name matching.
The Navigator column, by Christopher Elliot. Art director: Kristin Lenz and Marty Barrick. 2010-2011